Integrative Empathy for Design: An Introduction
This Integrative Empathy for Design workshop equips you with practical knowhow and hands-on skills to deepen your empathy for design. In our live Online Classroom you learn to apply these skills: self-empathy and bias, non-verbal communication, deep listening and imagination. We touch on their application to deepen research and multi-disciplinary collaboration and co-creation. Thereafter, you may like to join the Practicing Integrative Empathy for Design Course for an in-depth training of these essential design elements..
Empathy is given centre-stage in design thinking and human-centred design. It is useful throughout the design process since it offers skills to guide interactions between multi-stakeholders. It is also the basis for doing skilful research, interviewing and observing clients. However, what is often lacking is specific instruction on how to use empathy in research and design.
Integrative Empathy for Design, provides specific instructions on the how of empathy. What’s more, you will be given ample time to apply your skills to your own design challenges. Throughout the workshop our experienced facilitators will provide coaching and feedback to deepen your insights into customers and teams .
Program Characteristics
- Duration: 1 session
- Format: 3 hours online on Zoom and 2 hours self-study before and after the workshop
- Group sizes: 8 to 12 participants
- Price: EUR 195
Program Content
We introduce you to the practice of 5 integrative empathy skills for design and and their application to design research and multi-disciplinary collaboration.
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Self-empathy to hold space for others, maintain neutral emotionality and work with bias and assumptions
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Kinesthetic empathy to use physical communication to create synchrony, connection and rapport.
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Reflective empathy to encourage sharing of deeper needs and guide mutual understanding.
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Imaginative empathy to leverage diverse perspectives and perspectives different from your own.
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Empathic creativity to notice, recognize and make use of significant moments as a guide to action.
Integrative Empathy for Design is for:
- Designers
- Design thinkers, educators and facilitators
- Service designers, educators and facilitators
- Human-centred designers, educators and facilitators
- Customer service and customer success managers
- Professionals interested in empathy, communication and team dynamics in design.
Join the next Integrative Empathy for Design Workshop
Enrol for this workshop hosted on Zoom with small groups of 8 to 12 people.
