Integrating empathy into organisations and communities as a developed skill and a versatile tool through consultation and training.
When to use Integrative Empathy
Integrative empathy is versatile: it is a method for co-creation and collaboration, problem solving and (strategic) decision making. It also facilitates peer support and learning.
Elements of warmth and understanding are maintained without losing sight of goals and practicality.
Integrative empathy can be used in existing meetings or to start a new way of working and learning together.
… what I could relate to was the reflecting [...] part. Uhm, that is something that I am still able to adapt in my everyday life.
- Participant, SA
The Benefits
Integrative Empathy applies 5 capacities to connect team members, identify opportunities and co-create solutions. Thus, leading to improved inter-collegial understanding and support. All the while the sharing of professional expertise leads to improved quality of work.
If left unacknowledged and unaddressed, group dynamics will undermine group processes. Integrative empathy skills address complex interpersonal dynamics in diverse groups, consequently addressing interpersonal processes.
With empathy we embrace unique skills and perspectives associated with diversity. This facilitates creativity and innovation rather than falling into conflict and competition.
Courses & Workshops
Become an Integrative Empathy Practitioner, Facilitator or Consultant.
Practising Integrative Empathy
This course teaches you how to work with five Integrative Empathy skills, one-on-one or in teams. It equips you to collaborate, co-create, support and learn with peers, employees, clients and interviewees.
Facilitating with Integrative Empathy
This program equips you to facilitate with integrative empathy on projects and in meetings. You enhance your leadership and facilitation skills to guide empathy for collaboration, co-creation, peer support and learning.
Consulting with Integrative Empathy
This program guides you to research, apply and diversify empathy practice in the professional context. As an internal or external consultant you will be equipped to design interventions for empathy in organisations.
DERIVED COURSES
The derived courses offer online and in-person empathy training applied to, and practised in, specific professional contexts.
Integrative Empathy for Design
This interactive online workshop equips you with practical skills to apply empathy in design. It prepares you to deepen empathy-focused research, manage multi-stakeholder dynamics and facilitate multi-disciplinary teams throughout the design process.
Empathy Masterclass for Teachers
This interactive online Empathy Masterclass for Teachers introduces educators to the benefits of both applying empathy to learners and facilitating empathy skilfully in the classroom.
Empathy Masterclass for Students
This interactive masterclass introduces learners to five practical empathy skills and their behavioral consequences. They will come away with options to communicate effectively with peers, siblings, parents and educators.

Collaboration and co-creation happen with the right environment for people to bring their best selves to the table.
With Integrative empathy we skill leaders, facilitators and participants to work effectively together. You learn to prepare and maintain a conducive environment, invite creativity, honour and nurture diversity and effectively challenge bias and assumptions.
When we take the time to enable a culture of mutual empathy creative innovation happens.
When we ask people what empathy is, a common response is “to put yourself into someone’s shoes.” We also hear that it involves knowing about the thoughts and feelings of others…. Read more about what it can be in our Psychology Today post .
